Booking terms
Clear from request
to confirmation.
Last updated 30 August 2026
Appointment requests
Submitting the website form creates a request only. It does not reserve a date or confirm an appointment. Saturday and Sunday are standard booking days; Monday to Friday requests require manual approval.
Price and payment
Mervic reviews the requested service, location, preparation and timing before sending the exact service price, required booking payment, payment deadline and preparation instructions. The appointment becomes confirmed only after the required payment is received and verified.
Mobile appointments
Mobile appointments depend on date and UK location. Any travel arrangement or related fee is stated before the client is asked to secure the appointment.
Cancellations
If a client cancels within 24 hours of the confirmed appointment, 20% of the total service price is forfeited. Any remaining amount already paid is refundable. This does not affect rights that cannot legally be excluded.
Changes and preparation
Changes to the service, location, timing, hair preparation or number of people may alter the required time and price. Mervic will explain any change before proceeding. Clients should follow the preparation guidance provided with their booking confirmation.
Questions
For help with a request or confirmed appointment, email jummyte4u@gmail.com and include the booking reference where available.